ph653 Privacy Policy

Introduction

ph653 ("ph653," "we," "us," or "our") operates the online gaming platform available at ph653.net. In delivering our Services to players across the Philippines — including in Manila, Cebu, Davao, and beyond — we necessarily collect and process personal data about our registered users.

This Privacy Policy ("Policy") describes, in clear terms, the categories of personal data we collect, the purposes for which we process it, the legal bases on which we rely, how long we retain it, with whom we may share it, and the rights you have over your own information.

This Policy applies to all individuals who visit ph653.net, register a ph653 account, deposit funds, place wagers, or otherwise interact with any ph653 Service. It should be read alongside the ph653 Terms & Conditions and any game-specific or promotion-specific terms published on the platform.

Where the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations apply to our processing activities, ph653 is committed to full compliance with those requirements.

Personal Data We Collect

ph653 collects the following categories of personal data in connection with the provision of its Services:

• Identity Data: Full legal name, date of birth, nationality, government-issued ID type and number (UMID, Driver's License, Philippine Passport, or PhilSys ID), and a selfie or liveness photograph submitted for KYC verification.
• Contact Data: Philippine mobile number (in +63 format), email address, and residential address.
• Account Data: Username, account registration date, account status, and login history including timestamps and IP addresses.
• Financial Data: GCash account reference, PayMaya account reference, bank account details (BDO, BPI, Metrobank) where applicable, USDT wallet address where applicable, deposit and withdrawal transaction records, and account balance history.
• Gaming Data: Wager amounts, game session records, bet history, win and loss records, bonus participation history, and game preference data.
• Technical Data: Device type and model, operating system, browser type and version, IP address, time zone, geolocation data (at the city level), and session duration logs.
• Communications Data: Records of communications between you and ph653 support, including live chat transcripts and email correspondence.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, session time limits, cool-off period records, and any responsible gaming self-assessment responses.

How We Collect Personal Data

ph653 collects personal data through the following means:

• Direct Submission: Data you provide when registering a ph653 account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated Collection: Technical and usage data collected automatically when you access ph653.net, including through cookies, web beacons, and server log files. See Section 6 for details on cookies.
• Payment Processors: Transaction confirmation data received from GCash, PayMaya, BDO, BPI, Metrobank, and USDT network processors when you initiate a financial transaction on the ph653 platform.
• Identity Verification Providers: KYC verification results and associated identity confidence scores received from third-party identity verification service providers engaged by ph653.
• Fraud Prevention Services: Risk signals and device fingerprinting data received from fraud detection and prevention partners in connection with account security monitoring.

Purposes of Processing & Legal Basis

ph653 processes your personal data for the following purposes, each supported by a corresponding legal basis:

• Account Registration and Management: To create and maintain your ph653 account, authenticate your identity at login, and administer your account settings. Legal basis: Performance of contract.
• KYC Identity and Age Verification: To confirm that you are who you say you are and that you are aged 21 or above, as required by applicable gaming regulations. Legal basis: Legal obligation and legitimate interests.
• Processing Deposits and Withdrawals: To facilitate GCash, PayMaya, bank, and USDT transactions associated with your ph653 account. Legal basis: Performance of contract.
• Providing Gaming Services: To deliver the ph653 game library, process wagers, calculate and pay winnings, and maintain game session records. Legal basis: Performance of contract.
• Fraud Prevention and Security: To detect, investigate, and prevent fraud, money laundering, account takeovers, and other prohibited conduct. Legal basis: Legitimate interests and legal obligation.
• Responsible Gaming: To administer deposit limits, self-exclusion, session controls, and other player protection measures. Legal basis: Legal obligation and legitimate interests.
• Customer Support: To respond to support queries, investigate complaints, and maintain records of communications. Legal basis: Performance of contract and legitimate interests.
• Legal and Regulatory Compliance: To comply with anti-money laundering (AML) requirements, tax reporting obligations, regulatory audits, and law enforcement requests. Legal basis: Legal obligation.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to marketing communications. Legal basis: Consent. You may withdraw consent at any time through your account notification settings.
• Platform Improvement: To analyse usage patterns, improve the ph653 platform experience, and develop new features. Legal basis: Legitimate interests.

Sharing Your Personal Data

ph653 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• KYC and Identity Verification Providers: Third-party providers engaged to verify identity documents and conduct liveness checks as part of the ph653 account verification process.
• Payment Processors: GCash, PayMaya, BDO, BPI, Metrobank, and USDT network processors to facilitate financial transactions on your account.
• Fraud Detection and Security Partners: Service providers engaged to detect fraudulent activity, suspicious transactions, and account security threats.
• Game Content Providers: Third-party game studios and live casino operators who provide games available on the ph653 platform. These providers receive only the minimum data necessary to operate their game services.
• IT Infrastructure Providers: Cloud hosting, database, and content delivery providers that underpin the ph653 platform infrastructure.
• Regulatory Authorities and Law Enforcement: Competent regulatory bodies, gaming regulators, and law enforcement agencies where ph653 is required by law to disclose information.
• Professional Advisers: Legal, accounting, and audit professionals where required in connection with compliance obligations or legal proceedings.

Cookies & Tracking Technologies

ph653 uses cookies and similar tracking technologies on ph653.net. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the ph653 platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, login state, and game display options, to improve your ph653 experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and use ph653.net. This data helps ph653 improve the platform. No individually identifiable data is exported from analytics processing.
• Security Cookies: Used for fraud detection, bot identification, and account security monitoring.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ph653 platform, including login persistence and game session continuity.

Data Retention

ph653 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory requirements. The following general retention guidelines apply:

• Active Account Data: Retained for the duration of your account's active status plus any mandatory post-closure retention period required by law.
• KYC and Identity Documents: Retained for a minimum of 5 years following account closure, in compliance with anti-money laundering record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of 5 years following each transaction, in accordance with AML and tax reporting requirements.
• Gaming Records: Retained for a minimum of 3 years following each recorded session or wager.
• Support Communications: Retained for 2 years following the closure of each support interaction.
• Marketing Preferences: Retained until you withdraw consent or request erasure, subject to any overriding legal obligation to retain.

Upon expiry of applicable retention periods, ph653 will securely delete or anonymise personal data in accordance with its data disposal procedures.

Data Security

ph653 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and ph653.net.
• Encryption at rest for sensitive personal data, including KYC documents and financial records.
• Role-based access controls limiting internal access to personal data on a need-to-know basis.
• Two-factor authentication (2FA) options for player accounts to prevent unauthorised access.
• Regular security assessments, penetration testing, and vulnerability management processes.
• Dedicated fraud detection and anomaly monitoring systems operating in real-time across all ph653 transactions.

Your Data Subject Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable data protection principles, you have the following rights with respect to your personal data held by ph653:

• Right to Be Informed: The right to know what personal data ph653 holds about you, how it is used, and with whom it is shared — which is the purpose of this Policy.
• Right of Access: The right to request a copy of the personal data ph653 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by ph653.
• Right to Erasure: The right to request deletion of your personal data, subject to ph653's overriding legal obligations to retain certain data (such as AML record-keeping requirements).
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may withdraw marketing consent at any time through your account notification settings.
• Right to Data Portability: The right to receive personal data you have provided to ph653 in a structured, machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph653 has not handled your personal data in compliance with applicable law.

To exercise any of the above rights, please contact the ph653 Data Privacy team via live chat or at [email protected]. Requests will be acknowledged within 5 business days and responded to within 30 days.

Children & Minors

ph653 strictly prohibits the use of its platform by individuals under 21 years of age. ph653 does not knowingly collect or process personal data from persons under the age of 21.

All ph653 account registrations are subject to mandatory KYC identity verification that confirms the player's age before any real-money activity is permitted. In the event that ph653 discovers that personal data has been collected from a person under 21, ph653 will immediately suspend the account, void all activity, and delete the data in accordance with its data retention obligations.

If you believe a minor has registered on ph653.net, please contact our support team immediately at [email protected].

Third-Party Services & Links

The ph653 platform may integrate with or reference third-party services, including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), game content providers, and fraud prevention tools. Each third-party service operates under its own privacy policy.

ph653 is not responsible for the privacy practices of third-party services. Where ph653 shares your data with third-party processors, it does so under contractual data processing agreements that require those processors to protect your data in accordance with applicable law and to use it only for the specific purpose for which it was shared.

ph653.net does not contain links to external third-party websites for general browsing purposes. All navigation links on ph653.net refer to pages within the ph653 platform.

Changes to This Privacy Policy

ph653 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, our data processing activities, or the Services we provide. The date of the most recent revision is displayed at the top of this page.

Where changes are material — meaning they significantly affect your rights or the way we process your data — ph653 will notify you in advance through your registered email address or a prominent platform notification. Your continued use of ph653.net following the effective date of any updated Policy constitutes your acknowledgement of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how ph653 protects your personal data.

Contact & Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph653, please contact us through the following channels:

For complaints regarding the processing of your personal data that cannot be resolved directly with ph653, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.